Demand & Process Manager (Campaigns)

TL;DR

Demand & Process Manager (Campaigns): Act as central coordination interface for campaign-related demands, turning requests into clear standards, structured requirements, and aligned processes across Sales, Content, Campaign, QA Operations, and Product teams. Focus on demand intake structuring, process definition and standardization, providing KPIs insights, and driving cross-functional improvements to ensure consistent campaign execution.

Location: Berlin, Germany (hybrid with up to 20% mobile work within Germany or abroad). Visa sponsorship available for candidates outside Germany.

Company

Digital advertising partner for offline retailers in Germany and France, part of Axel Springer SE, driving "Drive to Store" solutions via platforms like kaufDA, MeinProspekt, and hirify.global.

What you will do

• Structure and clarify incoming campaign demands, providing Product with coherent operational views.
• Align expectations, responsibilities, dependencies, and handovers across Sales, Content, Campaign, QA Operations, and Product stakeholders.
• Drive definition, continuous improvement, and high-quality documentation of campaign processes.
• Provide visibility through relevant KPIs and recurring insights from operations.
• Collaborate with QA and teams to prevent issues via clearer standards, better inputs, or tooling adjustments.
• Support cross-functional initiatives by converting observations into updated standards, templates, or structured requests.

Requirements

• Lead multiple complex cross-functional projects with full ownership and stakeholder steering.
• General understanding of project management processes and methods.
• Excellent time management and organizational abilities.
• Strong verbal and written communication skills, proactive and professional.
• Ability to work independently, take ownership, and contribute to team culture.
• Strong self-motivation and collaborative mindset.

Culture & Benefits

• High-growth environment in digitalizing retail, with innovation focus on AI and tech tools.
• Strong professional development support and feedback culture.
• Diversity and equal opportunity workplace.
• Wellbeing perks: free nilo.health mental health app, Urban Sports Club subsidy, corporate pension, office gym.
• Flexibility: 28+ days holiday, extra days for occasions; modern office with Zen Rooms, roof terrace, free lunch, snacks, breakfast.
• Social culture with team events; sustainability projects via Green team.