Senior Business Systems Analyst (AWS)

TL;DR

Senior Business Systems Analyst (AWS): Supporting high-priority financial data applications through advanced troubleshooting, incident management, and proactive optimization in a 24x7 help desk environment. Focus on resolving complex issues across on-premises and AWS cloud architectures, monitoring system health with CloudWatch and Grafana, and enhancing processes for regulatory compliance.

San Francisco, 94105. Mandatory rotational shifts: 4:00 AM–6:00 PM PT or 6:00 PM–4:00 AM PT, including early mornings, late nights, and weekends.

$143,500–$156,000

Company

Staffing firm providing technical talent for operations and production support roles.

What you will do

• Perform advanced troubleshooting of application and infrastructure issues across on-premises and AWS environments.
• Handle L1/L2 production support, incident management, and proactive system monitoring to prevent downtime.
• Conduct technical research to identify root causes and develop long-term process improvements.
• Manage and query data in Redshift, Aurora Postgres, DynamoDB, and Athena.
• Create technical documentation and training materials for business processes and applications.
• Participate in testing and collaborate with cross-functional teams to meet regulatory standards.

Requirements

• Proven experience with AWS services: Lambda, Glue, S3, ECS, EC2, Step Functions, SNS, SQS, Kinesis.
• Intermediate to expert SQL skills (Oracle, SQL Server, Redshift).
• Direct experience in 24x7 production support (L1/L2).
• Availability for rotational shifts including nights and weekends.
• Proficiency with Jira, Confluence, and Java-based architectures.
• Strong written and verbal communication skills.

Culture & Benefits

• For assignments 13+ weeks: major medical, dental, vision, 401k, statutory sick pay.
• Reasonable accommodations for disabilities.
• Equal opportunity employer, considers qualified applicants with criminal histories per fair chance laws.
• Participates in E-Verify program.