Store Supervisor (Fashion Retail)

TL;DR

Store Supervisor (Fashion Retail): Oversee retail staff work in a new store environment, monitor employee activity, solve day-to-day problems, and assist customers with an accent on maximizing sales and ensuring a service-first mentality. Focus on supporting the store manager, adhering to company best practices, and creating the best customer shopping experience.

Location: Onsite at new store in Merthyr Tydfil at Cyfarthfa Shopping Park (training in nearby store until June opening)

Company

Fast-growing fashion retail business expanding with new stores and focusing on innovation and employee development.

What you will do

• Oversee retail staff activities and performance in the store.
• Solve day-to-day operational problems and assist customers directly.
• Support the store manager to maximize sales and maintain service-first standards.
• Ensure team adherence to company best practices and policies.
• Contribute to a positive shopping experience for customers.

Requirements

• Passion for fashion retail and company ethos.
• Previous experience in fashion retail.
• Experience managing and motivating sales assistants.
• Ability to work independently and in a team.
• Strong verbal and written communication skills.
• Thrives in a fast-paced environment with customer-focused organization.

Culture & Benefits

• Investment in training, development, and progression opportunities.
• Regular 1-2-1s, support, and tools for empowerment and growth.
• Track record of internal promotions and new opportunities.
• Diverse and inclusive teams valuing different perspectives.
• Vibrant, engaged work environment with influence on retail standards.

Hiring process

• Applications reviewed individually for fit.
• Face-to-face chat to discuss the role and mutual fit.
• Open, honest conversations in a friendly environment.