Field Service Technician

TL;DR

Field Service Technician (Urban Mobility): Perform routine maintenance, diagnostics, and complex repairs on smart parking and mobility hardware with an accent on meeting service level agreements and minimizing downtime across Manchester region. Focus on troubleshooting technical issues independently, managing territory operations, and providing real-time feedback to central support.

Location: Based in Manchester, UK. Valid UK driving license required.

Company

hirify.global is a leading global mobility platform present in over 90 countries and 20,000 cities, delivering smart payments, optimized parking, and data-driven urban mobility solutions.

What you will do

• Perform routine maintenance, diagnostics, and repairs on smart parking terminals and sensor technology.
• Manage regional territory in Manchester to meet SLAs, prioritizing urgent repairs for city-wide uptime.
• Collaborate with central technical support on hardware performance and infrastructure challenges.
• Maintain digital logs of site visits, parts, and resolutions via mobile workforce platform.
• Adhere to health and safety protocols in urban environments.

Requirements

• Proven experience in field-based technical role (electrical, mechanical, or hardware maintenance).
• Strong diagnostic and troubleshooting skills for complex issues.
• Comfortable with digital tools and mobile apps for reporting.
• Valid UK driving license and ability to navigate Manchester area.
• Excellent communication skills for stakeholder interactions.

Culture & Benefits

• Autonomous role with ownership of schedule and territory.
• Collaborative global team focused on curiosity, focus, and togetherness.
• Opportunity to impact local community and urban travel experience.
• Safety-first culture in public environments.