Product Operations Manager - Corporate Information System

TL;DR

Product Operations Manager (Corporate Information System): Build and scale product operations capabilities for internal enterprise platforms supporting procurement, HR, finance, legal, and more, with an accent on voice of customer programs, product analytics, and operational excellence. Focus on synthesizing user feedback into insights, developing usage dashboards and reporting, and designing scalable processes to drive cross-functional alignment and efficiency.

Location: Singapore

Company

hirify.global is a global technology company powering products like TikTok, CapCut, and internal enterprise platforms to enhance operational efficiency worldwide.

What you will do

• Establish and scale product operations frameworks to improve clarity, execution, and decision-making across Product, Engineering, and business teams.
• Build mechanisms to collect, synthesize, and operationalize user feedback, directly influencing product priorities.
• Develop product analytics, dashboards, and reporting to reveal usage patterns, behaviors, and adoption trends.
• Drive cross-functional alignment by coordinating workflows, managing dependencies, and creating standardized operating models and SOPs.
• Lead enablement through training, communication, and adoption programs to maximize user leverage of product features.
• Partner with stakeholders for operational support, market research, and clear communication of updates to leadership.

Requirements

• 5+ years in product operations, product management, business operations, or program management in a fast-paced technology environment.
• Strong product intuition, business acumen, and track record implementing scalable operational frameworks, feedback systems, or analytics programs.
• Ability to influence without authority, synthesize information, drive alignment with senior stakeholders, and simplify complex info for diverse audiences.
• Analytical mindset with experience in product usage data, dashboards, and KPI frameworks.
• Highly organized, detail-driven, proactive, and able to thrive in ambiguity.

Nice to have

• Familiarity with enterprise internal systems or B2B platforms like procurement, contract lifecycle, workplace services, ERP, or HRIS.
• Experience building VOC or product analytics programs from 0 to 1.
• Demonstrated experience applying automation or AI to operational workflows.

Culture & Benefits

• Work in a global, diverse team fostering curiosity, humility, and an "Always Day 1" mindset.
• Commitment to diversity, inclusion, and creating an environment reflecting global communities.
• Opportunity to iterate, achieve breakthroughs, and make impact in a rapidly growing tech company.