обновлено 25 дней назад
IT Operations - Workplace (Internship)
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Описание вакансии
Текст:
TL;DR
IT Operations - Workplace (Internship) (Hardware/MDM): Supporting daily workplace IT operations in a Paris office with an accent on end-user support, hardware lifecycle management, device administration, and meeting-room equipment. Focus on troubleshooting laptops and office technology, organizing JumpCloud device groups and policies, documenting procedures, and contributing to automation and IT tooling improvements.
Location: Paris, France — on-site
Company
is an AI platform focused on business planning.
What you will do
- Provide first-line support for hardware, workplace IT, laptops, peripherals, and common software issues.
- Support onboarding and offboarding, including device preparation and user assistance.
- Manage the IT equipment lifecycle, inventory, stock organization, procurement, and logistics.
- Administer daily MDM activities in JumpCloud, including enrollment, device checks, groups, policies, troubleshooting, and reporting.
- Maintain meeting-room equipment, office IT setups, printers, cabling, screens, audio, and basic network access.
- Document procedures, maintain installation scripts, support tool rollouts, and contribute to process improvements and automation.
Requirements
- Student in IT or a technical field.
- Comfortable with everyday IT tools and environments, hardware troubleshooting, and workplace IT.
- Strong willingness to help users, with good communication skills.
- Dynamic, autonomous, reliable, curious, organized, and motivated to learn.
- Comfortable with spoken and written English.
Nice to have
- Basic understanding of MDM tools such as JumpCloud or an equivalent.
- Basic scripting knowledge in Bash or PowerShell.
- Interest in IT security topics.
Culture & Benefits
- Six-month internship with hands-on exposure to real IT operations.
- Opportunity to learn hardware management and MDM administration in an international environment.
- Practical development in troubleshooting, IT security basics, automation, and tooling.
- Background checks may be conducted lawfully with candidate consent before a formal employment contract.
Hiring process
- Background checks may include employment history, education, and, where legally permitted, criminal records.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
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