Trust & Safety Program Engineer

TL;DR

Trust & Safety Program Engineer: Own and scale internal detection and investigation tooling, building pipelines, queues, and reviewer workflows with an accent on reliability, measurement, and practical impact. Focus on transforming raw signals into actionable decisions, shipping one-click actions and audit logging, and designing agentic/LLM workflows with evaluation and monitoring.

Location: CA and NY based roles (San Francisco)

Salary: $217,000 - $260,000

Company

World is building a real human network with products like the Orb, World ID, and World App to verify real humans while preserving privacy in the age of AI.

What you will do

• Own and maintain internal detection tools and signal pipelines (starting with the Orb Risk Program).
• Build triage and investigation workflows: prioritization, deduplication, SLA tracking, evidence surfacing.
• Ship one-click actions, audit logging for outcomes and escalations.
• Build documentation: signal catalog, runbooks, incident response processes.
• Partner with operational users to iterate and reduce manual work.
• Design and deploy agentic/LLM workflows with evaluation and monitoring.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent
• 8+ years of experience in systems or program engineering with production ownership
• Strong software engineering fundamentals: system design, testing, observability, production ownership.
• Proficient in Python and TypeScript; strong SQL for analysis and validation.
• Experience building internal tools or workflow systems (queues, case management, review UIs).
• Comfortable in ambiguous problem spaces with high accountability.

Culture & Benefits

• Competitive long term incentive package and variable compensation.
• Comprehensive benefits: healthcare, dental, vision, mental health, 401(k) with match, life insurance.
• Flexible time off, commuter benefits, professional development stipend.