Governance, Risk, and Compliance Manager (AI)

TL;DR

Governance, Risk, and Compliance Manager (AI): Drive compliance certifications and security documentation for a conversational AI platform serving Fortune 500 enterprises with an accent on SOC 2, ISO 27001, HIPAA, and data privacy regulations. Focus on automating evidence collection, managing customer security assessments, and building scalable GRC processes to accelerate enterprise deals.

Location: San Francisco (in-office)

Salary: $190K – $275K + Equity

Company

Leading conversational AI platform empowering brands to deliver personalized customer experiences across voice, chat, email, and SMS.

What you will do

• Drive compliance certifications including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and CCPA
• Automate or execute compliance evidence collection and maintain audit-ready documentation
• Support customer security assessments and RFPs by coordinating cross-functional responses
• Build vendor risk management programs and optimize GRC processes for scale
• Collaborate with engineering, product, sales, and legal to ensure regulatory compliance

Requirements

• 3-5 years of GRC experience in high-growth SaaS or tech companies with direct compliance program responsibility
• Proven track record with SOC 2, ISO 27001, or similar certifications
• Experience with data privacy regulations like CCPA, GDPR, and AI governance frameworks
• Strong project management and cross-functional coordination skills under tight deadlines
• Excellent written/verbal communication to explain security concepts
• Working knowledge of technical security controls

Nice to have

• AI/ML compliance frameworks and conversational AI risks
• Healthcare/financial services background (HIPAA/PCI)
• GRC programs at scaling startups
• Experience with Vanta, Drata, or SecureFrame
• Google Cloud Platform security knowledge

Culture & Benefits

• In-office environment with daily lunches and snacks
• Take-what-you-need vacation policy
• Medical, dental, vision, life insurance, disability, and 401K
• Parental leave and fertility/family building benefits