Incident Manager - Detection & Response (Cybersecurity)

TL;DR

Incident Manager - Detection & Response (Cybersecurity): Own and evolve the end-to-end incident management program for detecting, responding to, and learning from security threats with an accent on post-incident reviews, trend analysis, and cross-functional improvements. Focus on driving accountability for systemic fixes, analyzing incident patterns, and implementing preventive measures across engineering, security, and product teams.

Location: San Francisco, CA or New York City, NY (hybrid policy: at least 25% time in office)

Salary: $320,000 - $405,000 USD

Company

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems that are safe and beneficial for users and society.

What you will do

• Own end-to-end D&R incident management: detection workflows, response processes, escalation, communication, and remediation tracking.
• Serve as incident commander for security incidents, coordinating across executive, engineering, security, legal, and other stakeholders.
• Establish and run incident commander rotations, ensuring effective coordination during incidents.
• Drive post-incident accountability by capturing, assigning, tracking action items, and ensuring tactical and strategic improvements.
• Gather and analyze incident trends to identify systemic risks and root causes, translating into cross-functional initiatives.
• Lead incident review forums, develop documentation, playbooks, runbooks, and training materials.

Requirements

• 7+ years in technical program management, incident management, or security operations, with experience in detection & response or security incident response.
• Track record of building incident response programs and driving cross-functional systemic improvements from incident data.
• Comfortable with on-call responsibilities and leading high-severity incidents, including off-hours.
• Strong analytical skills for incident trend analysis, metrics reporting, and data-driven prioritization.
• Excellent communication under pressure, influencing without authority across technical and executive stakeholders.
• Bachelor’s degree or equivalent in relevant field.

Culture & Benefits

• Competitive compensation, optional equity donation matching, generous vacation and parental leave.
• Flexible working hours and lovely office spaces in San Francisco and New York City.
• Collaborative environment focused on high-impact AI research as big science.
• Visa sponsorship available (with reasonable efforts and immigration lawyer support).

Hiring process

• Apply even if not meeting every qualification; diverse perspectives encouraged.
• Interviews focus on experience, skills, and fit for fast-paced, ambiguous environments.