Product Operations Manager

TL;DR

Product Operations Manager: Improving post-purchase journeys, strengthening unit economics, and driving sustainable growth through better processes, decisions, and execution. Focus on identifying inefficiencies, manual bottlenecks, and cost leakage, and rebuilding those parts into scalable, reliable processes that improve both business outcomes and student experience.

Location: Remote

Company

hirify.global is an award-winning online school among technology bootcamps with a mission to help people change their lives and succeed in technology.

What you will do

• Audit and redesign operational processes to improve workflows across student support, onboarding, and payments.
• Debug metrics and find root causes to understand what’s behind growth or decline and use that to inform decisions.
• Define strategy and plan execution for operational improvements, ensuring work is structured, sequenced, and delivered with impact.
• Build the economic case for every initiative, track the right metrics, and keep the team focused on what moves the needle.
• Drive cross-functional change independently across multiple operational teams.
• Design and implement automation for manual workflows, support operations, and back-office processes.

Requirements

• Proven experience as a Product Manager with measurable impact on operational efficiency, cost reduction, or conversion.
• Strong data-driven mindset to define metrics, build baselines, and track outcomes rigorously.
• Experience running hypothesis-driven experiments, A/B tests, and controlled pilots to validate process improvements.
• Comfortable conducting team and stakeholder interviews to uncover pain points, JTBD, and process gaps.
• Fluent English — able to communicate clearly across teams and with stakeholders at all levels.
• Strong systematic thinking, cross-functional collaboration, and communication skills.

Culture & Benefits

• Direct impact on revenue and core business metrics.
• High autonomy to explore, test, and improve processes.
• Competitive compensation.
• Fully remote collaboration.
• Work alongside an experienced, global professional team.