Field Operations Contractor (Hospitality)

TL;DR

Field Operations Contractor (Hospitality): Supporting the Hamptons market rollout by installing the platform, supporting restaurant teams, and ensuring a smooth go-live experience with an accent on on-site installations and onboarding for new restaurant partners. Focus on troubleshooting issues in real-time and relaying insights to the internal team.

Location: Must be located in the Hamptons

Salary: $25-$30/hour

Company

hirify.global is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers.

What you will do

• Coordinate on-site installations and onboarding for new restaurant partners.
• Set up hardware and software according to site-specific requirements.
• Train/retrain front-of-house staff and management on product usage and best practices.
• Act as a trusted point of contact for operators during and after launch.
• Troubleshoot issues in real-time and relay insights to the internal team.
• Help maintain momentum post-launch to ensure product adoption and partner satisfaction.

Requirements

• Experience in or closely with the hospitality industry (restaurants, tech vendors, POS providers, etc.).
• Tech-savvy and comfortable picking up new systems to support partner setup, troubleshooting, and account management.
• Organized, hands-on, and not afraid to roll up your sleeves.
• Strong communicator who can build quick rapport with operators and staff.
• Flexible availability and can adapt to changing field needs (some early mornings/evenings).
• Located in the Hamptons with reliable transportation (car).
• Own a MacBook Pro.

Culture & Benefits

• Passion for the product and committed to the mission.
• Elite performers striving for excellence and learning quickly.
• Make others better by elevating others and championing a culture of growth.