Recoveries Handler

TL;DR

Recoveries Handler (Insurance Claims): Managing non-fault motor insurance claims from start to finish, focusing on maximizing recoveries and minimizing costs. Focus on assessing liability, negotiating subrogated outlays, and maintaining accurate claim records while ensuring compliance and fairness.

Location: Liverpool, UK. Applicants must have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

Salary: £26,938 – £28,648 per annum, plus up to £1,500 annual performance-related bonus.

Company

Acorn Insurance, as part of the hirify.global, brings over 40 years of specialist insurance expertise and employs 1,700+ people across the UK.

What you will do

• Manage non‑fault repair, recovery, and uninsured loss claims from start to finish.
• Assess liability, indemnity, and claim financials, making accurate and timely decisions.
• Negotiate subrogated outlays and manage aged debt effectively.
• Work closely with suppliers, solicitors, and partners to progress claims.
• Share insight, support improvements, and contribute to positive change within the Recoveries team.

Requirements

• A good understanding of motor insurance, non‑fault processes, liability, and subrogation.
• Strong technical grounding with regulatory awareness.
• Confident negotiation and influencing skills.
• Strong attention to detail with an analytical mindset.
• Proactive, self‑motivated, and comfortable taking ownership.
• Applicants must have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

Culture & Benefits

• A maximum of 35 days’ holiday (depending on role and tenure) including bank holidays, with additional buy/sell options.
• 24/7 mental health support & free counselling available.
• Flexible benefits, including early access to salary via our internal platform.
• Hybrid working options to support work-life balance and individual needs.
• Recognition awards, social events & more.