Tech Ops Engineer (Web3)

TL;DR

Tech Ops Engineer (Web3): Managing technical partner integrations and facilitating communication between external partners and internal development teams with an accent on system troubleshooting and process optimization. Focus on guiding partners through integration workflows, resolving technical issues, and implementing best practices to ensure platform competitiveness.

Location: Must be based in Shanghai, China (Hybrid)

Company

hirify.global is a leading regulated crypto brand in the Philippines, serving over 18 million users with a comprehensive suite of financial and cryptocurrency services.

What you will do

• Resolve technical issues raised by partners during system integration.
• Guide external partners through the technical integration process.
• Facilitate communication between external partners and internal developers.
• Provide regular status updates to ensure smooth integration workflows.
• Identify opportunities for process improvements and implement best practices.
• Monitor industry trends to maintain platform competitiveness.

Requirements

• Fluency in both English and Chinese required.
• Bachelor’s degree in Computer Science or a related field.
• Proficiency with JIRA and Confluence.
• Excellent communication and interpersonal abilities.
• Must be based in or able to work from Shanghai, China.

Nice to have

• Previous experience with a backend programming language.

Culture & Benefits

• Opportunity to work cross-functionally to improve customer experience.
• Participation in a fast-growing organization with global expansion plans.
• Culture that welcomes data-backed ideas and innovation.
• Career advancement opportunities within a pioneering crypto brand.