Account Director, Client Services (Media)

TL;DR

Account Director, Client Services (Media): Leading the campaign delivery process and managing strategic relationships for the Google Cloud team across EMEA with an accent on client satisfaction and operational excellence. Focus on driving account growth, managing campaign financials, and mentoring internal teams to deliver best-in-class media work.

Location: Hybrid in London, United Kingdom (approximately four days a week in office)

Company

hirify.global is an AI-driven media operating unit that helps leading brands navigate change and deliver transformational growth through data and intelligence.

What you will do

• Act as the central point of contact for clients, ensuring satisfaction throughout the campaign lifecycle.
• Lead the campaign delivery process, defining actionable briefs and ensuring work exceeds expectations.
• Manage day-to-day campaign financials, including revenue forecasting, budgeting, and invoicing.
• Drive organic growth opportunities by understanding client business needs and challenges.
• Provide leadership and mentorship to internal teams, fostering a culture of support and high performance.
• Collaborate with global interdisciplinary teams to maintain operational excellence.

Requirements

• Proven experience in an Account Manager+ role within a media agency.
• Deep knowledge of digital media and all areas of digital marketing.
• Strong financial management skills, including budget and margin forecasting.
• Exceptional client relationship and communication skills.
• Ability to project manage multiple campaigns and meet strict deadlines.
• Must be based in London to adhere to the hybrid work policy (4 days per week in office).

Culture & Benefits

• Comprehensive benefits package including medical, vision, and dental insurance.
• Group retirement plans and significant paid time off.
• Access to global WPP networks for professional connection and learning.
• Inclusive culture with employee resource groups and frequent in-office events.
• Mental health awareness days and preferential partner discounts.