Dental Patient Coordinator (Healthcare)

TL;DR

Dental Patient Coordinator (Healthcare): Managing patient communications, scheduling, and insurance processes for a Florida-based dental practice with an accent on dental billing and HIPAA compliance. Focus on verifying insurance benefits, handling claims processing, and maintaining accurate patient records in Dentrix.

Location: Remote (Must be based in South Africa, working Eastern Standard Time hours)

Salary: $500 - $700 a month

Company

hirify.global is a staffing agency recruiting for a well-established dental practice in Florida.

What you will do

• Handle incoming calls, patient scheduling, and general support
• Verify dental insurance benefits and communicate with providers
• Manage dental billing, claims processing, and follow-ups
• Scan and securely upload patient documentation
• Maintain accurate records in compliance with HIPAA regulations
• Coordinate with the office team to ensure smooth daily operations

Requirements

• Previous experience in a dental office environment (front desk or billing)
• Proficiency with Dentrix or similar practice management software
• Strong knowledge of dental billing and insurance verification
• Understanding of HIPAA compliance
• Excellent communication and customer service skills
• Must be based in South Africa

Nice to have

• Experience with DEXIS (DIXIS) imaging software
• Prior experience working in a remote setting
• Familiarity with Florida-based dental insurance plans

Culture & Benefits

• 100% remote work environment
• No activity trackers used
• Birthday bonus ($50)
• Testimonial bonus ($200)
• Monthly entry raffle ($500)