Training Associate (Healthcare)

TL;DR

Training Associate (Healthcare): Designing and delivering training programs for Community Health Workers to improve member engagement and care coordination with an accent on culturally responsive training and real-world workflows. Focus on developing onboarding materials, managing the LMS, and scaling a community-oriented primary care model.

Location: Remote (Must be based in the US and authorized to work in the United States)

Salary: $80,000 - $90,000

Company

A tech-enabled, community-oriented primary care organization serving underserved populations through culturally competent care.

What you will do

• Design and facilitate onboarding and ongoing training for Community Health Workers (CHWs) focused on engagement and care coordination.
• Create training materials including scripts, role plays, workflows, and field guides.
• Collaborate with CHW managers and field teams to identify training gaps and improve programs based on performance data.
• Maintain the Learning Management System (LMS) and track training completion across the team.
• Develop practical reference materials and cheat sheets to support daily CHW operations.

Requirements

• 4-5+ years of experience in training, education, or enablement.
• Experience working with Community Health Workers, patient navigators, or similar roles.
• Strong facilitation skills with the ability to make training interactive for diverse learning styles.
• Experience in Medicaid/Medi-Cal, Enhanced Care Management (ECM), or community-based care models.
• Must be authorized to work in the United States.

Nice to have

• Bilingual proficiency in Spanish and English for designing and delivering materials.
• Experience developing role plays, motivational interviewing exercises, and field-based tools.
• Strong foundation in adult learning principles and instructional design models.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• Equity compensation package and 401k.
• Generous and flexible PTO policy (up to 15 days per year).
• $1,000 home office stipend and provided equipment.
• Opportunities for rapid career progression and personal growth.