Senior Implementation Specialist (Travel & Spend)

TL;DR

Senior Implementation Specialist (Travel & Spend): Leading onboarding projects for SMB customers in the DACH region, ensuring efficient setup and adoption of Travel and Spend accounts with an accent on configuring policies, workflows, and ERP integrations. Focus on coordinating stakeholders across finance, HR, and IT to deliver a world-class onboarding experience.

Location: Hybrid, Munich, Bavaria. Must be based within commuting distance of hirify.global hubs.

Company

hirify.global is the intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing for over 10,000 companies worldwide.

What you will do

• Lead mid-complexity onboarding projects for SMB Travel & Spend customers primarily in the DACH region.
• Drive adoption and activation by applying change management and financial know-how.
• Configure Travel & Spend setups, including policies, standard workflows, approval flows, and Per Diems.
• Coordinate stakeholders across finance, HR, IT, and travel management.
• Support ERP integrations, such as Spend Export File, DateV, and Xero, troubleshooting as needed.
• Manage identity and HR integrations through SSO, HRIS, and SCIM.

Requirements

• German working proficiency is a must — you’ll communicate with German-speaking customers and stakeholders every day.
• 2–3+ years of experience in customer-facing roles, with at least 1 year in project management.
• Strong communication and stakeholder alignment skills.
• Solution-oriented mindset and motivation to tackle challenges proactively, with adaptability to change.
• Highly organized with a keen eye for detail and ability to manage multiple moving parts.

Nice to have

• Experience in consulting, finance or tech.
• Direct experience in customer onboarding or technical implementation.
• Experience in Spend solution implementation.

Culture & Benefits

• Competitive compensation, including equity in the company.
• Generous vacation days.
• Health hirify.globals such as private healthcare or gym allowance, depending on your location.
• Unforgettable Travelhirify.global events, including travel to one of our hubs.
• Hybrid Work Model: We value in-person collaboration and meet in the office three days a week.
• Flexibility: We focus on outcomes, not hours worked, when you're most productive.