Customer Success Manager (AdTech)

TL;DR

Customer Success Manager (AdTech): Managing client relationships and driving account growth within the US performance strategy team with an accent on campaign optimization and conversion-oriented content marketing. Focus on onboarding new marketers, analyzing performance data, and scaling client accounts to meet business KPIs.

Location: Must be based in or able to commute to New York City for a hybrid work arrangement.

Salary: $70,000–$90,000 annually (on target earnings).

Company

hirify.global is a leading omnichannel advertising platform leveraging predictive AI to connect global publishers and advertisers with high-quality media solutions.

What you will do

• Onboard and enable marketers across direct response and small/medium enterprise segments.
• Plan campaign launches and provide proactive optimization recommendations to meet client goals.
• Define and implement best practices to maximize account performance and revenue growth.
• Monitor and identify trends in performance data to drive strategic insights.
• Collaborate with clients to assist in building native advertising strategies.
• Transition high-potential accounts to the Strategic Account team once investment thresholds are met.

Requirements

• 2-5 years of experience in planning or managing digital media with a focus on mid-to-lower funnel activity.
• Strong analytical skills with proficiency in monitoring performance trends.
• Excellent written and verbal communication and presentation skills.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Ability to thrive and execute effectively in a fast-paced technological environment.
• Must be authorized to work in the US.

Culture & Benefits

• Competitive total rewards package including salary and comprehensive benefits.
• Collaborative and global work environment focused on innovation and continuous learning.
• Opportunities for professional development and career growth within a leading adtech platform.
• Emphasis on a culture of ownership, curiosity, and adaptability.
• Commitment to diversity, equity, and inclusion through employee-led resource groups.