Customer Program Manager (PC)

TL;DR

Customer Program Manager (PC): Leading strategic partnership programs with SoC providers, ensuring successful delivery of hirify.global products across the PC ecosystem with an accent on cross-functional initiatives and executive-level engagements. Focus on aligning plans with SoC vendors, managing program risks, and driving execution across the full product lifecycle.

Location: Austin, Texas. Hybrid

Company

hirify.global solves complex challenges with innovative end-user solutions for the world's top consumer brands.

What you will do

• Lead executive and working-level engagements with hirify.global, SoC partners, and customers.
• Establish and maintain a program management framework to track customer programs and designs.
• Synthesize complex technical and program information into clear materials for internal and external stakeholders.
• Develop an understanding of the PC roadmap and hirify.global product capabilities.
• Communicate program schedules, delivery plans, and status updates.
• Identify and drive opportunities for deeper customer and partner engagement.

Requirements

• Bachelor’s degree in Engineering or a related technical field, or equivalent experience and 10+ years of relevant industry experience in PC and/or server markets.
• PMP certification.
• At least 5 years of experience leading large, complex, cross‑functional programs.
• Proven ability to deliver high‑quality products in a cross‑discipline and global working environment.
• Strong program management skills, including schedule ownership, requirements tracking, risk management, customer communication, conflict resolution, and escalation management.
• Solid understanding of PC markets, architectures, and technologies, including audio, power, haptics, and other mixed‑signal products.

Nice to have

• Master’s degree in Engineering or a related field.
• Experience with PC and/or server development platforms and technologies.
• Background in system validation, BIOS/firmware development, or Windows driver development.
• Mandarin language skills are a plus.

Culture & Benefits

• Award-winning culture built on inclusion and fairness.
• Meaningful community engagement.
• Enjoyable employee experiences.