Sr. Director, Revenue Operations (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Sr. Director, Revenue Operations (SaaS): Building and scaling a world-class RevOps function from the ground up to support high-growth expansion with an accent on integrating direct enterprise sales, partner ecosystems, and product usage data. Focus on designing a predictive revenue machine, orchestrating complex GTM strategies, and leading data-driven decision-making across the organization.
Location: Must be based in or able to commute to Redwood City, CA (Hybrid)
Salary: $225,000 - $270,000
Company
is an enterprise-grade Customer Experience AI platform unifying conversations, intelligence, and action to automate customer interactions and performance management.
What you will do
- Define and implement an end-to-end RevOps function across enterprise sales, channel partners, customer success, and marketing.
- Lead annual and quarterly GTM planning including pipeline modeling, ARR targets, and territory optimization.
- Architect an AI-enabled GTM tech stack while establishing global data governance and unified modeling.
- Drive company-wide revenue forecasting and pipeline health using predictive models.
- Build and lead a high-performing team focused on systems, analytics, and deal desk operations.
- Partner with leadership to iterate on pricing models tailored for GenAI and consumption-based contracts.
Requirements
- 10+ years in RevOps, Sales Ops, or GTM Strategy with 5+ years in senior leadership.
- Proven experience scaling RevOps in high-growth SaaS environments, ideally from $20M to $100M+ ARR.
- Deep expertise in both direct enterprise sales and partner/channel ecosystems.
- Strong systems thinker with hands-on experience in Salesforce, forecasting tools like Clari, and CS platforms like Gainsight.
- Strong command of SaaS metrics (ARR, NRR, CAC/LTV) and revenue modeling.
- Must be able to work in a hybrid capacity in Redwood City, CA.
Culture & Benefits
- Competitive base pay with performance incentives and equity ownership.
- Comprehensive medical, dental, and vision insurance for employees and dependents.
- Unlimited, flexible PTO policy plus 10 company holidays and winter break.
- 401(k) plan for long-term financial planning.
- Quarterly lifestyle stipend for wellness and professional development.
- Monthly mobile and internet stipend to support hybrid work.
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