Implementation Analyst (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Implementation Analyst (SaaS): Driving customer adoption and onboarding for an audit and assurance platform with an accent on system configuration and data migration. Focus on translating client requirements into technical setups and leveraging AI agents to automate configuration tasks.
Location: San Francisco, CA or Remote (USA)
Salary: $84,000 – $107,996
Company
is a SaaS company automating assurance and audit workflows for cybersecurity, privacy, and financial audit professionals.
What you will do
- Configure customer environments, including engagement templates, user roles, and permissions.
- Execute data migration and setup tasks such as importing trial balances and mapping fields.
- Translate documented requirements into system configurations under the guidance of senior team members.
- Build and utilize AI-powered agents to accelerate configuration tasks and automate repetitive setup work.
- Perform quality assurance checks to ensure setups meet client specifications and internal best practices.
- Support testing cycles and coordinate issue resolution with Support, Product, and Engineering teams.
Requirements
- 2+ years of experience in technology consulting, customer onboarding, or implementation.
- Experience manipulating, transforming, and translating data between systems or formats.
- Analytical mindset with proficiency in spreadsheets, structured data, and AI agents.
- Strong organizational skills and meticulous attention to detail.
- Must be based in the USA.
- Clear written and verbal communication skills.
Nice to have
- Experience at a top management consulting firm.
- Prior industry experience in audit, risk advisory, or professional services.
Culture & Benefits
- Competitive compensation packages with meaningful equity ownership.
- Unlimited PTO and flexible work schedules.
- 401k and wellness benefits, including free therapy sessions.
- Technology and Work from Home reimbursement.
- Inclusive, driven, and supportive team culture.
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