UX Lead (Entertainment)

TL;DR

UX Lead (Product Design): Overseeing user experience for the Entertainment track by managing design teams and driving process improvements with an accent on customer-centricity and data-led decision making. Focus on applying the double diamond framework and scaling large global digital programs across multiple countries.

Location: London, UK

Company

hirify.global is a global creative agency specializing in human experiences and design innovation, now operating as an Infosys company.

What you will do

• Lead the UX strategy for the Entertainment track, managing team members and shaping the forward-looking design direction.
• Create user-centric, visually captivating interfaces and own the day-to-day delivery of product designs.
• Collaborate with UI Leads, product teams, and development teams to deliver high-quality solutions for end users.
• Develop and evolve efficient delivery processes, including impact assessment and resource effort estimation.
• Mentor the design team, identifying career growth opportunities and implementing external best practices.
• Drive innovation beyond basic requirements to create future-facing digital experiences.

Requirements

• At least 5 years of experience in a senior client-facing role within an agency.
• Proven experience building relationships with senior client stakeholders, presenting design work, and running workshops.
• Experience setting up operational processes and managing large global digital programs across different countries.
• Proficiency with Figma, Sketch, Adobe Creative Suite, and various prototyping tools.
• Solid knowledge of design systems, grid layouts, typography, and end-to-end CX methodologies (research, analytics).
• Ability to work effectively in a fast-paced, agile environment within complex cross-functional teams.

Culture & Benefits

• Work within an open, inclusive, and curious culture rooted in Creative Democracy.
• Opportunity to contribute to a world-renowned agency recognized by Cannes Lions and Fast Company.
• Collaborative environment spanning 22 studios worldwide.
• Commitment to diversity and equity as an Equal Employment Opportunity employer.

Hiring process

• Submission of both a resume and a cover letter is required for full consideration.