Director of IT (Medtech)

TL;DR

Director of IT (Medtech): Architecting and managing the internal technology ecosystem for a metabolic disease reversal platform with an accent on automation, identity governance, and security compliance. Focus on transitioning IT from reactive service to a proactive automation engine using Okta Workflows and RBAC frameworks.

Location: Remote (USA). Not hiring in AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI

Salary: $147,552 - $200,000

Company

hirify.global is a mission-driven company focused on reversing metabolic disease in one billion people through technology, personalized nutrition, and virtual care.

What you will do

• Build and develop a high-performing remote IT team through coaching and accountability.
• Strategize and execute internal automations using Okta Workflows, Workato, or n8n to reduce manual tasks.
• Own the Zendesk environment, defining IT SLAs and CSAT, and implementing a formal project intake process.
• Design and enforce a standardized Role-Based Access Control (RBAC) framework aligned with organizational structure.
• Translate high-level security policies into technical controls using Netskope, Jamf, and Okta for SOC 2, HIPAA, and HITRUST audits.
• Partner with InfoSec, HR, Legal, and Finance to ensure IT workflows support business outcomes.

Requirements

• Must be based in the USA (excluding AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI).
• 5+ years of experience leading IT Service Desk or Service Delivery teams in a remote-first environment.
• Advanced experience building complex, multi-app workflows in Okta Workflows or similar iPaaS platforms.
• Expert-level knowledge of Okta, Google Workspace, Slack, Jamf, and Zendesk.
• Strong understanding of RBAC methodologies and experience supporting enterprise security audits (SOC 2, HIPAA).
• Ability to translate technical blockers into clear business risks and project timelines.

Culture & Benefits

• Remote-first culture with office hubs available in Denver and San Francisco.
• Values-driven environment emphasizing people first, ownership, and evidence-based decisions.
• Culture of transparency, lack of ego, and rapid iteration.
• Opportunity to work on a high-impact mission to reverse metabolic disease globally.