Account Management Executive (Fintech)

TL;DR

Account Management Executive (Fintech): Supporting the team managing a portfolio of key clients, ensuring client satisfaction and optimizing their experience by driving growth through cross-selling, upselling, and expanding their use of the diverse range of products and services. Focus on delivering tailored solutions to different clients across the organization, and driving account growth & retention.

Location: Hybrid in UAE

Company

hirify.global creates financial freedom in the way people shop, earn and save by reshaping their relationship with money.

What you will do

• Strategize on efficiently closing opportunities for high-growth potential accounts through segmentation based on revenue potential, industry, and product engagement.
• Drive account expansion by developing upsell and cross-sell opportunities, offering tailored solutions to increase client adoption and maximize revenue growth.
• Develop and maintain strong, long-term relationships with accounts and internal teams, ensuring a deep understanding of their business needs and goals.
• Work on various projects within the different teams at hirify.global, contributing to initiatives such as product launches, Product optimizations, and operational enhancements that impact overall business objectives.
• Monitor account performance by creating comprehensive reports that highlight key metrics and trends, tailored to each merchant’s specific needs.
• Collaborate closely with internal teams, including sales, product, marketing, tech, and operations, to support organizational projects and identify strategic opportunities for upselling and cross-selling.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 1-3 years of prior experience in Account Management, Business Development, Sales or similar client-facing roles.
• A knack for numbers and deriving insights from data.
• Proven experience in account management, sales, or a similar client-facing role is a plus.
• Exposure to metrics important to e-commerce businesses is preferred.
• Strong communication, data analytics, and relationship-building skills.

Culture & Benefits

• Flexible working hours.
• A working environment that gives you autonomy and responsibility from day one.
• Participation in the company’s employee stock options program.
• Health Insurance.
• Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!

Hiring process

• Stage 1: Applied
• Stage 2: Review
• Stage 3: HR call @hirify.global
• Stage 4: Technical interview @hirify.global
• Stage 5: Final interview @hirify.global
• Stage 6: Hired