Operations Director, Payments (Fintech)

TL;DR

Operations Director, Payments (Fintech): Defining and managing core payment operations and metrics with an accent on payment acceptance rates, performance, conversion, compliance, and cost. Focus on fraud prevention, risk management strategies, and analysing market trends to improve customer experience.

Location: Global - Remote

Company

Sporty is a remote first company in pursuit of sustainability.

What you will do

• Define, own, and manage core payment operations and metrics.
• Oversee fraud prevention and risk management strategies.
• Analyse market trends to improve customer experience.
• Collaborate with cross-functional teams to solve local challenges.
• Recruit, manage, and motivate a team of professionals.
• Act as a primary point of contact with network partners to resolve ongoing production issues.

Requirements

• Fluency in both written and spoken English
• Bachelor’s or Master’s degree in Finance or a related field.
• Advance knowledge of global payment systems and region-specific rules and regulations.
• Payment operations experience across tech / fintech / gaming industry is an advantage.
• Proven experience in fraud, risk, KYC, investigation, and risk management.
• Expert experience managing, leading and building a wider team.
• Strong analytical and decision-making skills.
• Understanding of Compliance and Risk Awareness.

Culture & Benefits

• A competitive salary + individual performance based bonuses every quarter.
• 28 days paid annual leave.
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this.
• Referral bonuses & flash bonuses.
• Top of the line equipment.
• Annual company retreats to provide great internal networking opportunities.