Client Success Manager (Adtech)

TL;DR

Client Success Manager (Adtech): Managing travel advertising campaigns and maintaining relationships with key corporate clients with an accent on driving revenue growth, client onboarding, and campaign optimization. Focus on data-driven decision-making, collaborating with cross-functional internal teams, and ensuring long-term client success within a fast-paced environment.

Location: Must be based in the US, with hybrid work available in Omaha or fully remote.

Company

hirify.global is an AI-powered marketing platform providing data-driven solutions and traveler insights for the global hospitality and travel industry.

What you will do

• Manage and optimize digital travel advertising campaigns to ensure client goals are met.
• Build and maintain long-term relationships with key agency and corporate partners.
• Lead the client onboarding process to set expectations and establish immediate trust.
• Analyze campaign performance data and provide actionable recommendations to clients.
• Collaborate with sales, ad operations, and data teams to ensure seamless campaign execution.
• Proactively monitor client experience to mitigate churn and identify growth opportunities.

Requirements

• Location: Must be based in the United States.
• 3-5 years of experience in account management or customer success.
• At least 1 year of hands-on experience in programmatic or digital advertising.
• Strong analytical abilities with a proven track record in data-driven decision-making.
• Excellent organizational skills with the ability to manage multiple client accounts simultaneously.
• Bachelor’s degree from an accredited institution.

Nice to have

• Experience with digital marketing channels such as Display, CTV, Facebook, Meta, or SEM.

Culture & Benefits

• Opportunity to work within a growing team with dedicated training and professional support.
• Flexible vacation policy to support work-life balance.
• Commitment to social impact through organized company volunteer programs.
• Collaborative, vibrant, and fun work environment focused on teamwork.
• Competitive localized benefits packages.