New Patient Physiotherapist (Medtech)

TL;DR

New Patient Physiotherapist (Medtech): Reviewing referrals and clinical documentation and conducting structured telephone/video assessments to determine suitability for a clinical assessment with an accent on identifying exclusions, contraindications and safeguarding concerns. Focus on pathway audits, SOP updates, and outcome measurement.

Location: Remote within the UK

Salary: £45K

Company

hirify.global UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments.

What you will do

• Perform comprehensive triage of referrals and medical records to determine urgency, risk, and appropriate care pathway.
• Deliver telephone/video triage using internal policies and best practice to support decision making.
• Identify exclusions, contraindications and safeguarding concerns and escalate in line with hirify.global policies and national guidance.
• Provide accurate and timeous record keeping.
• Lead or contribute to pathway audits, SOP updates, and outcome measurement.
• Support creation of patient education materials and digital triage scripts.

Requirements

• HCPC‑registered Physiotherapist; member of CSP (or equivalent).
• Minimum 5 years’ post‑registration experience with at least 2 at Band 6+ level; strong clinical background.
• Demonstrable expertise in remote/telephone triage and safety‑netting.
• Advanced clinical reasoning, confident autonomous decision‑maker.
• Excellent written and verbal communication; able to translate complex info into patient‑friendly language.
• Understanding of safeguarding, GDPR, and clinical governance frameworks.

Nice to have

• Experience in pain management services, cannabis‑based medicinal products, or other adjunctive therapies.
• Prior work within a start‑up/scale‑up or busy healthcare setting.
• Experience creating SOPs, audits, or service redesign projects.

Culture & Benefits

• Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays.
• Pension Matching: Up to 5% employer matching contributions.
• Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more.
• Growth Opportunities: Collaborate across teams and represent hirify.global at events, with support to grow your skills and impact.
• Enhanced Maternity & Paternity Leave.