Optimization Manager (Contract)

TL;DR

Optimization Manager (Contract): Driving growth and engagement of PlayStation’s subscription services with an accent on campaign delivery, execution, and Go-to-Market organization. Focus on improving targeting and workflows, and ensuring messages reach the right players in the right way.

Location: San Mateo, CA (Collab)/Remote

Salary: $62 — $93 USD

Company

PlayStation is a global leader in entertainment producing The PlayStation family of products and services.

What you will do

• Lead campaign planning across always-on and high-impact moments.
• Coordinate briefings and execution across CRM, Creative, Experience, and Marketing teams.
• Monitor campaign performance and surface opportunities to improve targeting, timing, or message clarity.
• Identify friction points in the subscriber journey and propose improvements.
• Support message testing and experimentation to improve campaign performance.
• Collaborate with Product and Analytics teams to enhance tools and systems that support targeting and delivery.

Requirements

• 5+ years of experience in operations, process optimisation or project management roles.
• Strong organisational skills, structured thinker with the ability to manage and prioritise multiple requests at the same time.
• Strong communicator and collaborator to rally teams together behind initiatives.
• Drive to improve on existing processes and not accept ‘good enough’ or ‘the norm’.

Nice to have

• An understanding of Gaming and Subscriptions customers and their needs.
• Understanding of Subscription model businesses.

Culture & Benefits

• Inclusive environment that empowers employees and embraces diversity.
• Equal Opportunity Employer.
• Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.