Senior Manager, Solutions Engineering (UKI)

TL;DR

Senior Manager, Solutions Engineering (UKI): Leading and coaching a team of Solutions Engineers in the UK and Ireland, focusing on public sector clients and ensuring customer success. Focus on developing team expertise, fostering collaboration, and driving scalable solutions for customer needs.

Location: Hybrid, London, UK. Candidates will be asked to go through Security Clearance (SC) vetting as part of the role.

Company

hirify.global is on a mission to help build a better Internet by providing security and performance services to millions of websites and Internet properties.

What you will do

• Set the cadence of the team’s communication, collaboration, and culture.
• Coach UK & Ireland SE colleagues to excel across sales and technical disciplines.
• Work closely with public sector clients to improve team’s technical expertise.
• Coordinate team resources to have the greatest customer impact.
• Work with cross-functional teams to create scalable solutions for customer’s needs.

Requirements

• Demonstrable experience in coaching, leadership skills, or team management.
• Demonstrable experience in understanding and solving escalations and team issues.
• Proven track record of partnering with account executives and customer success teams.

Culture & Benefits

• Value curiosity over bureaucracy, leveraging AI to ship faster.
• Culture is built on iteration, ensuring every improvement is shared across the team.
• Resources and training provided to build a custom personal development plan.
• Emphasis on working with public sector clients.
• Diverse team with individuals from a wide range of backgrounds.