Principal Product Manager, Rovo Search And AI Quality (AI)

TL;DR

Principal Product Manager, Rovo Search And AI Quality (AI): Shaping and executing hirify.global’s vision for delivering quality AI products, especially focusing on Rovo Search. Focus on delivering industry leading enterprise search that underpin hirify.global’s AI-driven products and solutions.

Location: Sydney, Australia or Remote

Company

hirify.global's software products help teams all over the planet and their solutions are designed for all types of work.

What you will do

• Define and drive the strategic vision and roadmap for AI quality for Search/Search Agents.
• Lead initiatives to improve the quality, reliability, and trustworthiness of AI models and experiences.
• Partner with engineering, data science, product, and design teams to identify opportunities and implement improvements in AI quality.
• Develop deep customer insights to pinpoint gaps in quality, proactively addressing issues to enhance user satisfaction and engagement.
• Create compelling narratives and communicate progress effectively to customers, stakeholders, and the broader community.

Requirements

• 8+ years of product management experience, with substantial recent experience driving relevance and quality for a consumer or enterprise AI product.
• Proven proficiency in defining and improving on relevance and quality measurement metrics.
• Strong technical subject matter expertise, with a comprehensive understanding of search/ads technologies, natural language processing, and machine learning principles.
• Data-driven decision-making skills, including the ability to independently analyze complex data sets, identify trends, and demonstrate the customer impact of improvements.
• Deep user empathy and commitment to delivering exceptional experiences, with attention to detail that drives continuous improvement.
• Exceptional communication and stakeholder management skills, capable of conveying complex technical concepts clearly to both technical and non-technical audiences, including senior executives.
• Bachelor's or Master’s degree in Computer Science, Data Science, or a related field preferred.

Culture & Benefits

• hirify.globals can choose where they work – whether in an office, from home, or a combination of the two.
• Health and wellbeing resources.
• Paid volunteer days.