Lead Ux Researcher

TL;DR

Lead UX Researcher: Shaping product decisions and improving user research practices across hirify.global with an accent on foundational and ethnographic research, synthesis, and insight sharing. Focus on enabling product managers and designers to conduct high-quality research independently and understanding diverse user workflows and goals.

Location: San Francisco, CA or Remote, US

Salary: $166,000-225,000/year

hirify.globalion">Company

hirify.global is an intuitive, AI-powered, collaborative, all-in-one video platform that makes it easy for anyone to create, edit, and share a video.

What you will do

• Lead end-to-end UX research studies across large, ambiguous problem spaces.
• Identify key unknowns and define research questions and methods to inform product decisions.
• Develop a deep understanding of customers, their creative goals, and the evolving AI video landscape to guide the product roadmap.
• Synthesize findings into clear, actionable outputs that drive decisions.
• Coach product managers and designers to plan and run their own research.
• Manage research operations systems, automating where possible, for participant recruitment, feedback management, and insight sharing.

Requirements

• 5+ years of UX research experience.
• Experience working closely with product and design teams.
• Experience building out a collaborative research practice within a product organization.
• Experience building out and maintaining research operation systems.
• Track record of concretely influencing product and strategic decisions.
• Strong across both quantitative and qualitative UX research methods.

Culture & Benefits

• Generous healthcare package.
• 401k matching program.
• Catered lunches.
• Flexible vacation time.
• Mix of remote and hybrid roles with opportunities for in-person collaboration.
• Equal opportunity workplace with a commitment to diversity and inclusion.