Senior Product Operations Manager (SaaS)

TL;DR

Senior Product Operations Manager (SaaS): Driving operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination with an accent on tooling and automation. Focus on analyzing reporting and metrics to generate insights and manage risks and dependencies.

Location: Dublin, Ireland. Remote work

Company

hirify.global is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale.

What you will do

• Drive operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination.
• Lead program execution for complex product operations initiatives, ensuring alignment with company objectives and timely delivery.
• Improve tooling and automation by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort.
• Analyze reporting and metrics to generate insights and partner with Business Analysts on improvement initiatives.
• Facilitate cross-functional communication across product, design, engineering, marketing, and customer success.
• Collaborate globally with distributed teams across time zones and cultural contexts.

Requirements

• 5+ years of experience in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company.
• Proven track record of leading and scaling operational processes in cross-functional product organizations.
• Experience with tools such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets).
• Strong analytical skills with the ability to define and track operational KPIs.
• Systems-thinking mindset with strong organizational skills, attention to detail, and strategic perspective.
• Excellent communication and stakeholder management skills, with the ability to influence across all levels.
• Experience working with globally distributed teams.

Nice to have

• Familiarity with change management practices.
• Exposure to technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus.

Culture & Benefits

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive stock options to share in the success of our company.
• Comprehensive healthcare (health/dental/vision) coverage for you and your dependents.
• Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days.
• Annual education budget to support your career growth.
• Wellbeing stipend to support your physical, financial, and emotional health.