Product Success Manager

TL;DR

Product Success Manager: Providing consultative support to customers, helping them build lovable products and develop best practices for product development with an accent on sharing expertise and showcasing advanced technology. Focus on interacting with customers, understanding their needs, and guiding them to achieve their best.

Location: You can work from anywhere in New Zealand, North America, the United Kingdom, Ireland, Australia, or South Africa for this role.

Salary: $80,000-$150,000, plus profit sharing

Company

hirify.global is the world's #1 product development software, helping more than 1 million product builders bring their strategy to life with integrated tools and expertise.

What you will do

• Work directly with customers to provide consultative support.
• Share your expertise and demo software to help product teams build lovable products.
• Provide meaningful support for customers.
• Regularly share insights with product teams to help anticipate evolving customer needs.
• Guide customers to achieve their best.

Requirements

• Three+ years of experience defining, managing, and launching customer-facing experiences at a growing software or technology company.
• Experience working directly with customers.
• Deep curiosity to learn complex tools and workflows (including advanced AI capabilities).
• Strong written communication skills.
• Confidence to pursue dynamic opportunities.

Culture & Benefits

• Fully remote work environment.
• Comprehensive benefits including profit sharing.
• Percentage of total pay contributed monthly for retirement.
• Many teammates are covered at 100% for medical, dental, and vision.
• Up to 200 hours of paid time off per year.
• Up to $1,000 annually for learning, plus paid learning time.