Business Systems Engineer

TL;DR

Business Systems Engineer: Building and improving automation across denial and rejection workflows at hirify.global with an accent on reducing manual work in operationally intensive processes. Focus on implementing and scaling workflows that prevent denials, automate resolution, and improve claims efficiency.

Location: Requires 5 days/week onsite in Mountain View, CA HQ.

Salary: $80K – $120K

Company

hirify.global's mission is to simplify healthcare by reimagining the healthcare experience and setting a new standard for care delivery.

What you will do

• Build and operationalize automation across denial and rejection workflows to reduce manual work and improve efficiency.
• Implement workflows such as denial prevention checks, automated correction steps, and resubmission processes.
• Use SQL, APIs, scripts, internal tools, and AI-based workflows to improve existing systems and launch new automations.
• Monitor workflow performance, investigate failures, and refine logic, QA checks, and routing to improve automation accuracy and reliability.
• Support rollout of automation capabilities across customers and workflows through testing, iteration, and performance tracking.
• Own execution outcomes for the areas you support, including automation lift, manual touch reduction, turnaround time, and operational savings.

Requirements

• 3+ years of experience in technical operations, automation, systems implementation, or another highly analytical, execution-oriented role.
• Strong SQL skills and comfort working directly with messy operational data.
• Experience building or improving workflows, automations, internal tools, or technical process improvements using APIs, scripting, or low-code tools.
• Proven ability to move from operational problem to implemented solution, not just analysis or recommendations.
• Strong systems thinking and judgment in ambiguous environments.
• Ability to work independently, learn quickly, and adapt across changing business priorities.

Nice to have

• Experience in healthcare operations, claims, billing, or denial workflows.
• Experience with Python, Retool, workflow tools, internal ops systems, or AI-assisted tooling.
• Experience in improving workflows that reduce human review or manual exception handling.
• Experience using LLMs or agent-based systems in operational environments.

Culture & Benefits

• Committed to creating and fostering a diverse team.
• Open to all backgrounds and levels of experience.
• Committed to providing reasonable accommodations to all applicants throughout the application process.