Senior Implementation Consultant (SaaS)

TL;DR

Senior Implementation Consultant (SaaS): Leading and coordinating the post-sales implementation journey for new customers with an accent on aligning stakeholders, clarifying requirements, and driving implementation milestones forward. Focus on identifying process gaps and contributing to building scalable implementation frameworks and best practices.

Location: Sankt Gallen Metropolitan Area

Company

hirify.global’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns.

What you will do

• Own the client transition from pre-sales through go-live readiness, ensuring a smooth and confident start.
• Scope implementations in partnership with Sales during pre-sales, setting clear expectations early.
• Act as the single source of truth for all implementation-related commitments, timelines, and status.
• Coordinate cross-functional delivery across commercial and technical teams.
• Lead client-facing implementation kick-offs, aligning on scope, timelines, and responsibilities.
• Identify process gaps and contribute to building scalable implementation frameworks and best practices.

Requirements

• Proven experience in SaaS implementation, delivery, or Professional Services roles.
• Experience owning post-sale delivery phases or complex cross-functional handovers.
• Strong project or program management skills across multiple teams.
• Confidence in client-facing settings, leading implementation discussions and kick-offs.
• Comfort bringing structure to ambiguous or evolving environments.
• Technical fluency to understand DAM or content platform concepts, identify risks and dependencies, and involve the right specialists when needed.

Nice to have

• Experience with DAM, CMS, PIM, or MarTech platforms.
• Experience collaborating closely with Sales and Customer Success teams in a SaaS environment.
• Exposure to integrations such as SSO, APIs, or CMS connections at a coordination level.
• Experience building or scaling implementation or delivery processes.
• Background in digital agencies, consultancies, or platform implementations.

Culture & Benefits

• Thrive with the tools and support to shape your future at hirify.global.
• Be part of a product that connects brands and people with a human touch.
• Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.
• A minimum of 25 days annual leave per year.
• Wellbeing, learning and development, and commuter allowance.
• Work from inspiring locations around the world for up to 45 days per year!