Senior UX Writer (Fintech)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior UX Writer (Fintech): Crafting clear, user-centered content for a mortgage and home equity AI platform with an accent on usability, brand voice, and complex financial flows. Focus on driving product clarity, collaborating with executive leadership, and optimizing user interactions across digital touchpoints.
Location: New York, NY (HQ). Must be authorized to work in the US.
Compensation: $125,000 - $160,000
Company
is an AI-native mortgage and home equity finance company dedicated to making homeownership more accessible and transparent through proprietary AI technology.
What you will do
- Create concise and engaging copy for UIs, microcopy, error messages, and instructional articles.
- Collaborate with product designers, engineers, and researchers to ensure content aligns with user needs.
- Develop and maintain content style guides and standards for consistency across platforms.
- Apply user research and testing insights to optimize content for clarity and effectiveness.
- Edit and revise existing content to improve readability and accessibility.
- Work closely with executive leadership to translate product vision into precise messaging.
Requirements
- 5–8+ years of experience in UX writing or content design.
- Bachelor’s degree in English, Communications, Journalism, or HCI.
- Strong understanding of user-centered design principles and agile workflows.
- Experience with design tools such as Figma.
- Solid grasp of accessibility standards and best practices.
- Proven ability to collaborate across cross-functional teams.
Nice to have
- Experience in highly regulated fintech or complex product environments.
- UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group).
- Knowledge of CMS, HTML/CSS basics, and conversational interfaces like voice UI.
Culture & Benefits
- Comprehensive medical, dental, and vision coverage starting on day one.
- Mental health support with immediate access to virtual therapy.
- Employer-funded HSA and Dependent Care FSA contributions.
- Flexible PTO to support work-life balance.
- Disability and life insurance coverage provided at no cost.
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