Account Manager (China)

TL;DR

Account Manager (China): Managing and driving client relationships for a mobile loyalty gaming platform with an accent on retention, upsell strategies, and long-term client lifetime value (LTV). Focus on acting as a bridge between clients and internal ad operations teams to optimize performance and ensure successful campaign outcomes in the Chinese market.

Location: Must be based in Beijing, China

Company

hirify.global is the leading loyalty app for mobile gamers, enabling community discovery and reward distribution through an engaging gaming ecosystem.

What you will do

• Serve as the primary point of contact for assigned clients to ensure success and satisfaction.
• Drive client retention and prevent churn by proactively managing relationships.
• Identify and execute upsell and expansion opportunities to increase client LTV.
• Liaise with the internal ad operations team to optimize client performance.
• Manage pipelines and communication effectively via CRM.
• Report directly to the Head of Commercial in China or AM lead.

Requirements

• Must be based in Beijing, China
• 2+ years of experience in Customer Success or Account Management.
• Strong understanding of performance marketing and adtech.
• Language proficiency: Native Chinese and professional working proficiency in English.
• Proven record of meeting or exceeding sales and retention targets.
• Excellent interpersonal, presentation, and collaboration skills.

Nice to have

• Experience in the mobile gaming market.
• Prior experience with market research tools for prospecting.

Culture & Benefits

• Collaborative and data-driven company culture.
• Opportunities for professional growth and sharing innovative ideas.
• Inclusive environment with team lunches, game nights, and company-wide events.