Growth Marketing Manager, Scaled Success
Мэтч & Сопровод
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Описание вакансии
TL;DR
Growth Marketing Manager, Scaled Success: Define and build ’s scaled success motion by designing how self-serve, lifecycle, support, and human touch work together, and creating AI-enabled systems that drive growth while maintaining a high-quality customer experience with an accent on key growth levers (e.g., seat expansion, upgrades, add-ons). Focus on turning them into scalable programs and driving alignment across Marketing, Product, Support, Sales-assist teams, Enterprise Customer Experience, and Data Science.
Location: This is a full time role that can be held from one of our US hubs or remotely in the United States
Salary: $169,000 - $296,000 USD
Company
’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What you will do
- Define and build ’s scaled success approach for self-serve and unmanaged customers.
- Design how product, lifecycle, support, and human touch work together across the customer journey.
- Partner with Growth Product and Billing to improve self-serve experiences and drive expansion.
- Run experiments across digital and human-touch channels to understand what drives impact.
- Identify key growth levers (e.g., seat expansion, upgrades, add-ons) and turn them into scalable programs.
- Drive alignment across Marketing, Product, Support, Sales-assist teams, Enterprise Customer Experience, and Data Science.
Requirements
- 8+ years in growth, lifecycle, monetization, or scaled customer success roles.
- Experience building strategy and systems from scratch in a high-growth environment.
- Strong cross-functional leadership and ability to influence without authority.
- Deep analytical rigor, including experimentation and measurement.
- Clear communication and executive presence.
Nice to have
- Experience working across self-serve and sales-assisted segments.
- Experience using AI or automation to scale programs.
- Hands-on experience optimizing billing or monetization flows with Product.
Culture & Benefits
- offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
- also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.
- ’s compensation and benefits are subject to change and may be modified in the future.
Hiring process
- To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews.
- Additionally, if hired you will be required to attend in person onboarding.
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