Technical Enablement Program Manager

TL;DR

Technical Enablement Program Manager: Leading technical enablement efforts, sales conversion strategies, and technical readiness for product launches with an accent on translating complex technical capabilities into customer value for go-to-market teams. Focus on building and delivering programs that enhance pre-sales excellence, training documentation, and technical certification pathways.

Location: Remote or based in Toronto, Canada or Belgrade, Serbia

Salary: $120,000–$138,000 CAD

Company

A key player in Intelligent Network Operations, providing a unified management lifecycle for provisioning, troubleshooting, and network remediation.

What you will do

• Deliver technical training covering architecture, integrations, and value differentiators.
• Translate technical product capabilities into actionable customer value propositions for sales teams.
• Serve as the technical readiness lead for new product releases, ensuring sales teams are prepared for roadmap impacts.
• Manage the repository of technical FAQs, customer success stories, and solution walkthroughs.
• Design and deliver pre-sales excellence programs focused on discovery, POCs, and solution design.
• Measure enablement impact using sales performance metrics and qualitative feedback.

Requirements

• 3+ years of experience in Sales Enablement.
• Deep technical selling knowledge, preferably in DDI or networking.
• Strong facilitation and instructional design skills with experience in Force Management.
• Experience supporting Solution Architects or Engineers.
• Familiarity with CRM platforms like Salesforce and enablement tools like Highspot or Gong.

Nice to have

• Background in product marketing or pre-sales engineering.

Culture & Benefits

• Comprehensive health, financial wellness, and work-life balance benefits.
• Professional development budget and lifestyle spending account.
• Dedicated Wellness Days and Wellness Week.
• Focus on transparency, curiosity, and an award-winning inclusive culture.