Sales Development Coordinator (Hospitality)

TL;DR

Sales Development Coordinator (Hospitality): Identifying and connecting with potential partners within the Hospitality industry with an accent on uncovering business challenges and introducing Lightspeed’s solutions. Focus on qualifying leads and booking key initial meetings, directly contributing to the success of the wider sales team.

Company

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Act as the face of Lightspeed for incoming market leads and enquiries, providing a professional and welcoming first impression.
• Evaluate inbound leads against agreed criteria to ensure we are focusing on the highest-value opportunities.
• Seamlessly transition qualified prospects to Account Executives by scheduling high-quality product demonstrations.
• Build and send accurate quotes, ensuring all pricing, internal approvals, and contract documentations are 100% correct.
• Manage the backend of the sale with precision, processing deals through our systems efficiently.
• Take ownership of the customer experience by tracking hardware deliveries and ensuring a smooth hand-off.

Requirements

• Comfortable and professional on the phone, with the ability to build rapport quickly and represent the Lightspeed brand with clarity and enthusiasm.
• Ability to juggle a high volume of inbound leads while staying on top of administrative tasks.
• High attention to detail.
• Clear and efficient communication with internal teams to move deals forward.
• Possess a growth mindset and a "can-do" attitude.

Culture & Benefits

• Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
• Lightspeed welcomes and encourages applications from people with disabilities.
• Accommodations are available on request for candidates taking part in all aspects of the selection process.