Euronext Clearing - Client Support Analyst (Fintech)

Location: Paris, France

Company

hirify.global is a leading European capital market infrastructure provider covering listing, trading, clearing, settlement, custody, and solutions for issuers and investors.

What you will do

• Serve as the central operational contact for an allocated group of clients.
• Manage client questions and incidents through resolution, escalating issues accurately and on time.
• Keep clients informed during in-depth analysis and ensure compliance with Service Level Agreements.
• Drive continuous improvement of processes and practices to create long-term value and reduce operational risks.
• Contribute to operational enhancement projects, review specifications, and prepare terms of reference for new products and initiatives.
• Support client developments and testing, including conformance tests.

Requirements

• Strong financial background and understanding of the activities of direct and indirect clients.
• 3–5 years of relevant Client Services experience.
• Strong analytical, organizational, communication, and problem-solving skills.
• Experience with project management and monitoring.
• Fluent French and English are mandatory.
• Ability to deliver high service standards and build strong client relationships.

Culture & Benefits

• Permanent employee position within the Client Support Team.
• Opportunity to contribute to capital-market infrastructure and operational improvement initiatives.
• Applications should include a CV in English.