Business Insights Consulting Analyst

TL;DR

Business Insights Consulting Analyst: Analyzing complex travel data to derive actionable insights and provide strategic advice to global and regional customers with an accent on identifying trends, opportunities, and risks. Focus on enhancing data-driven decision-making processes and maintaining strong client relationships.

Location: Mexico, Poland, San Jose, Costa Rica

Company

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.

What you will do

• Analyse complex travel data to derive actionable insights, identifying trends, opportunities, and risks that support strategic decision-making.
• Collaborate with clients to understand their needs, tailoring data and insights to support those objectives.
• Lead initiatives to enhance data-driven decision-making processes, driving continuous improvement and innovation in travel management strategies.
• Supervise and report on the performance of implemented strategies.
• Advise clients on procedures in travel information examination and plan development, improving their understanding and application of insights.
• Develop and maintain strong client relationships, ensuring high levels of satisfaction and engagement through excellent service and communication.

Requirements

• Bachelor's degree in a quantitative field (Business, Analytics, Economics, Finance preferred).
• 2+ years of related experience in a data-related field (analytics, business intelligence, reporting, etc.).
• Strong proficiency in Microsoft Excel and data visualization tools (Tableau preferred).
• Ability to communicate effectively with different audiences, from executive leadership to line managers.
• Excellent problem-solving and analytical skills, working with complex data obtained from different sources.
• Advanced English proficiency; preferably CEFR C2, TOEFL 5.5/110+, or IELTS 8+

Culture & Benefits

• Flexible benefits are tailored to each country and start the day you do.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT.