Business Analyst (Workspace Solutions)

TL;DR

Business Analyst (Workspace Solutions): Facilitating the gathering, analysis, and documentation of requirements for global workspace management and booking platforms with an accent on stakeholder alignment and Agile delivery. Focus on translating complex business needs into structured user stories and acceptance criteria while ensuring seamless collaboration between product and engineering teams.

Location: Must be based in or able to work from specified locations including Poland, Bulgaria, Georgia, Kazakhstan, Cyprus, Latvia, Armenia, Serbia, Romania, or Ukraine.

Company

Global IT consultancy providing custom software engineering and digital transformation services.

What you will do

• Plan and facilitate business requirement gathering sessions.
• Collaborate with stakeholders to analyze and structure business needs.
• Document requirements using user stories and acceptance criteria.
• Support engineering teams throughout the implementation process.
• Ensure alignment between business goals and delivery outcomes.
• Contribute to continuous improvement of documentation practices and workflows.

Requirements

• 3+ years of experience as a Business Analyst in the IT domain.
• Proven experience in gathering, analyzing, and documenting business requirements.
• Strong background in stakeholder collaboration and working with development teams.
• Solid understanding of SDLC and Agile methodologies.
• Upper Intermediate English proficiency required.
• Analytical thinking with high attention to detail.

Nice to have

• Experience with Jira and Confluence.
• Background in digital workspace or booking systems.
• Experience working in distributed teams.

Culture & Benefits

• Vacation leave as per local country laws.
• Health insurance coverage for employees and families.
• Sick pay provisions including days without a doctor's note.
• Time off for official state holidays regardless of client schedule.
• Access to professional IT certifications and learning platforms.
• Corporate events and dedicated comfort service for everyday technical tasks.