Forward Deployed Engineer (AI)

TL;DR

Forward Deployed Engineer (AI): Leading technical implementations and building custom integrations for strategic enterprise customers, focusing on deploying, integrating, and optimizing Nectar's AI platform within complex customer environments. Focus on translating customer feedback into product improvements and ensuring customers realize meaningful value from the platform.

Location: Hybrid, Palo Alto

Salary: $160K – $280K

Company

hirify.global is building the AI-native social operating system that enables a new era of commerce, focusing on deepening the relationship between brands and their communities.

What you will do

• Own enterprise deployments end-to-end, leading technical implementations for strategic accounts from pilot through production.
• Build custom integrations with customer systems including CRMs, CDPs, e-commerce platforms, Shopify, and social platform APIs.
• Configure and optimize AI agents for customer-specific workflows, brand voice, and use cases.
• Translate customer feedback and field learnings into product improvements and platform features.
• Partner with go-to-market teams to support sales cycles and scope technical implementations.
• Embed with customers to understand their workflows, technical environments, and opportunities for automation.

Requirements

• 3+ years of software engineering experience, ideally in customer-facing or platform roles.
• Strong TypeScript skills and experience working with APIs, data pipelines, and system integrations.
• Experience working with LLMs, AI agents, or machine learning systems in production environments.
• Excellent communication skills and comfort working with both engineers and executive stakeholders.
• Startup mentality with high ownership, bias toward action, and comfort operating in ambiguity.
• Willingness to travel up to 25% to customer sites.

Nice to have

• Prior experience as a Forward Deployed Engineer, Solutions Engineer, or Technical Consultant.
• Experience working with Shopify, commerce workflows, or e-commerce integrations.

Culture & Benefits

• Competitive compensation and early equity.
• Health, vision, and dental benefits + 401(k) match.
• Clear career growth opportunities as the company scales.
• Free lunch in the heart of University Ave. in Palo Alto.
• Deep exposure to cutting-edge AI tooling and the opportunity to shape how brands use it.
• A collaborative, ambitious team defining a new category of AI-native marketing.