Ai Account Strategist (Marketing)

TL;DR

AI Account Strategist (Marketing): Driving implementation and ongoing success for brand partners by helping them adopt AI across social, support, creator, and content workflows. Focus on translating brand goals into scalable AI workflows and capturing structured product feedback for design and engineering.

Location: On-site in Palo Alto

Salary: $115K – $180K

Company

hirify.global is building the AI-native social operating system that enables a new era of commerce, where community, conversation, and commerce converge.

What you will do

• Support the full customer journey, including onboarding, education, workflow setup, health monitoring, and renewals.
• Work alongside marketing, brand, and social teams to translate their goals into scalable AI workflows.
• Help customers get started with AI agents for engagement, listening, creator tracking, and analytics.
• Monitor account health, track usage trends, and surface insights that drive retention and expansion.
• Capture structured product feedback from customers and relay it to design and engineering.
• Contribute to internal resources like onboarding guides, case studies, and best practices that help scale customer adoption.

Requirements

• 0–2 years of professional experience in customer success, account management, consulting, marketing, or a related field (internships count).
• Genuine interest in social media, creator marketing, and how brands build community online.
• Natural curiosity about AI and automation.
• Strong written and verbal communication skills.
• Self-starter mentality.
• Bachelor's degree required.

Nice to have

• Experience at a SaaS company, agency, or brand marketing team.
• Hands-on experience with AI-native tools like Claude, Claude Code, Cursor, or other LLM-powered workflows.
• Exposure to customer-facing work: training sessions, onboarding documentation, support, or enablement.
• Interest in or experience with DTC, beauty, or wellness brands.

Culture & Benefits

• Competitive compensation and early equity.
• Health, vision, and dental benefits + 401(k) match.
• Clear career path into customer leadership, solutions, or product roles.
• Free lunch in the heart of University Ave. in Palo Alto.
• Deep exposure to cutting-edge AI tooling and the opportunity to shape how brands use it.
• A collaborative, ambitious team defining a new category of AI-native marketing infrastructure.