Manager, Professional Services

TL;DR

Manager, Professional Services: Leading a team to drive regional growth in EMEA, partnering with Strategic Sales teams to integrate hirify.global's value into C-suite conversations and scoping complex delivery engagements. Focus on mentoring a high-performing team, mastering trust-building, and overseeing skills development and capacity planning.

Location: This role is based in Ireland and offers the flexibility of being fully remote or hybrid. Some travel will be required for both internal and customer events.

Company

hirify.global is the most powerful work management platform built for teams and organizations looking to collaborate, create, and exceed every day.

What you will do

• Empower your team to proactively identify and solve delivery bottlenecks.
• Ensure your team masters hirify.global’s technical functionality and can translate requirements into high-value business outcomes.
• Work alongside Sales to position hirify.global’s services as a competitive advantage, leading the scoping and selling of enterprise-grade engagements.
• Act as the ultimate unblocker for your team, navigating risks, and managing regional resource capacity.
• Adapt hirify.global’s methodology to the diverse business cultures within the EMEA region.

Requirements

• 7+ years of experience in professional services or management consulting, with at least 2 years in a formal people leadership or "team lead" capacity.
• A proven track record of leading complex software rollouts within large enterprise organizations.
• Expertise in Organizational Change Management and project management frameworks (Agile, Waterfall, etc.).
• Strong experience in Business Process Mapping and translating technical requirements into executive-level value propositions.
• A "customer-first" mindset and a genuine passion for improving how teams work.

Nice to have

• Prior experience at a Tier 1 consulting firm or a high-growth SaaS provider.
• Certifications: PROSCI, PMP, PRINCE2, or Lean Six Sigma.
• Familiarity with REST APIs, BI tools (Tableau/PowerBI), or middleware like Workato/Make to discuss automation and integrations.
• Fluency in a second European language (German or French is a plus).

Culture & Benefits

• 5 Weeks of paid vacation and Sick Leave Compensation.
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity.
• Hybrid Working Model.
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus.
• Hybrid work mode with 2–3 in-office days per week to foster collaboration and teamwork for team members near office hubs.

Hiring process

• Prescreen with the Recruiter - 30 min.
• Peer Interview (Consulting Manager) - 45 min.
• Interview with the Hiring Manager - 45 min.
• Final Cultural Interview 45 mins.