Business Process Analyst

TL;DR

Business Process Analyst: Designing, analyzing, and improving GTM business workflows by translating complex business needs into clear requirements and future‑state process designs that span multiple systems and teams with an accent on reducing operational friction and eliminating manual effort. Focus on building scalable, repeatable workflows that power reliable growth and improve day‑to‑day experiences for the business.

Location: Morrisville, North Carolina, United States. This role will have some level of in-office and/or in-person expectations.

Company

hirify.global delivers unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

What you will do

• Document current‑state GTM processes and workflows to expose inefficiencies and enable shared understanding across teams.
• Identify process gaps, pain points, and root causes through structured analysis.
• Design future‑state processes and workflow improvements that demonstrably reduce manual work and simplify execution.
• Translate business needs into clear, complete, and actionable requirements and user stories.
• Support UAT, validation, and post‑release feedback loops, contributing to high adoption.
• Identify and recommend automation and AI opportunities within workflows.

Requirements

• Experience in process analysis, business analysis, or workflow design within GTM, RevOps, Sales Ops, or adjacent domains.
• Strong ability to translate business needs into structured requirements and process designs.
• Experience working cross‑functionally with business, IT, and systems teams.
• Analytical mindset with a focus on root cause identification and solution quality.

Nice to have

• Experience working across multiple enterprise systems (e.g., CRM, CPQ, Order Management, Planning, Forecasting).
• Familiarity with automation and AI‑enabled process improvements.
• Experience supporting UAT and post‑release validation.

Culture & Benefits

• Embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees.
• Celebrate mold breakers, bold thinkers, and problem solvers.
• Reward initiative, impact, and ownership.
• Provide flexibility so you can balance professional ambition with your personal life.