CRM Implementation Manager (Automotive)

TL;DR

CRM Implementation Manager (Automotive): Leading customer onboarding and implementation processes for hirify.global’s CRM platform with an accent on delivering personalized solutions for automotive repair businesses. Focus on managing complex project lifecycles, collaborating with cross-functional teams, and driving user adoption through exceptional service.

Location: Must be based in or able to commute to Morgan Hill, CA (Hybrid: 2-3 days/week in office).

Salary: $55,000–$71,000 + bonus + equity.

Company

hirify.global is a leading cloud-based software provider for the automotive repair industry, helping shops consolidate tools and streamline operations.

What you will do

• Serve as the primary point of contact for SMB customers during the CRM implementation and onboarding process.
• Collaborate with Sales, Implementation, and Success teams to ensure a seamless product experience.
• Deliver high-quality support by understanding repair shop marketing needs and demonstrating CRM value.
• Coordinate project deliverables across internal departments.
• Communicate customized solutions that help clients grow their businesses.
• Develop deep expertise in the hirify.global product suite and automotive industry trends.

Requirements

• Must be able to work on-site 2-3 days/week in Morgan Hill, CA.
• 2+ years of relevant experience or significant automotive industry knowledge.
• Proven project management and multi-tasking skills.
• Experience with SaaS business models and software tools.
• Strong, professional communication style and creative problem-solving ability.
• Self-directed mindset suitable for a fast-paced, collaborative startup environment.

Culture & Benefits

• Medical, dental, vision, and life insurance benefits effective the 1st of the month following hire.
• 401(k) retirement plan.
• Generous parental leave and flexible time off policy.
• Reimbursement for personal health and wellness memberships.
• Matching donations for charitable organizations and group volunteer efforts.
• Opportunity to work in an environment recognized by Forbes as one of America's Best Startup Employers.