Senior Implementation Manager

TL;DR

Senior Implementation Manager: Leading large deployments of hirify.global to enterprise customers with an accent on change management, coordination of workstreams, and risk management. Focus on facilitating customer training, executive reviews, and proactively communicating trends to cross-functional stakeholders.

Location: Must work from the San Francisco office on Mondays, Tuesdays, and Thursdays.

Salary: $164,000 - $186,000

Company

hirify.global is a leading platform for human + AI collaboration, helping teams worldwide achieve their most important goals faster.

What you will do

• Develop tailored engagement scopes for customers based on their processes and goals.
• Act as a senior program leader on large deployments, coordinating workstreams and managing risks.
• Facilitate change management activities, including customer training and executive reviews.
• Analyze professional services offerings to drive continuous enhancement.
• Partner with internal stakeholders to deliver a cohesive customer experience.
• Communicate customer trends and insights to cross-functional stakeholders.

Requirements

• 5+ years of experience in customer-facing consulting roles.
• Experience with complex projects and enterprise-scale deployments.
• Customer-centric with a passion for helping customers see the value of hirify.global.
• Ability to build relationships and foster credibility with clients and colleagues.
• Solutions-oriented with a growth mindset and problem-solving skills.
• Demonstrates curiosity about AI tools and emerging technologies.

Culture & Benefits

• Comprehensive compensation package including equity and benefits.
• Mental health, wellness, and fitness benefits.
• Career coaching and support.
• Inclusive family-building benefits.
• Long-term savings or retirement plans.
• In-office culinary options.