Senior Solution Engineer (AI)

TL;DR

Senior Solution Engineer (AI): Designing and implementing agentic workflows that leverage AI platforms for enterprise customer experience with an accent on architectural design, API integration, and prompt orchestration. Focus on building prototypes and custom technical solutions that align complex AI capabilities with specific business outcomes.

Location: Must be based in Canada (Toronto)

Company

hirify.global is an agentic AI platform provider that helps global enterprises scale customer experience automation and drive efficiency.

What you will do

• Partner with Account Executives to scope customer challenges and design high-value technical solutions.
• Architect and build agentic workflows integrating generative AI with databases, APIs, and enterprise tools.
• Develop custom demonstrations, prototypes, and proofs of concept tailored to specific client use cases.
• Design, test, and refine prompts and AI orchestration chains to optimize performance and reliability.
• Communicate complex technical concepts to diverse audiences ranging from C-level executives to engineers.
• Collaborate with product and engineering teams to provide customer insights for roadmap prioritization.

Requirements

• 4-6 years of experience in customer-facing sales engineering or solutions engineering, preferably in AI or enterprise SaaS.
• Hands-on experience with AI prompt design, workflow orchestration, and integrating REST APIs, webhooks, and cloud services.
• Working knowledge of JavaScript, Python, or related scripting languages for integration logic.
• Proven ability to architect and communicate end-to-end technical solutions aligned with business outcomes.
• Strong understanding of enterprise software ecosystems and data flow patterns.
• Excellent communication and interpersonal skills for collaboration across technical and non-technical teams.

Nice to have

• Experience with agentic or autonomous AI systems such as LangChain or LlamaIndex.
• Familiarity with MLOps, AI governance, and production-scale compliance.
• Background in high-growth startup environments.
• Awareness of UX/UI principles for customer-facing AI experiences.

Culture & Benefits

• Opportunity to work at the intersection of AI, pre-sales, and product innovation.
• Collaborative environment with global enterprise brand exposure.
• Supportive of diversity and equal opportunity employment.